Expert Counselling, Management Support & Return to Work Services
Our Core Services
Workplace Counselling Services
Proactive mental health support that reduces absence rates by up to 45% and improves productivity by 30%
Management Support Programs
Empowering leaders to create psychologically safe workplaces and manage wellbeing effectively
Return to Work Expertise
Specialist support achieving 89% successful, sustainable returns to work
Workplace Counselling Services
Remote Counselling
Our virtual support services offer:
– High-definition video consultations via a secure platform
– Telephone counselling with experienced practitioners
– Secure messaging platform for ongoing support
– Extended hours, including evenings and weekends
– Support in 12+ languages
– Average wait time of just 48 hours
– Crisis support available 24/7
– Integration with leading workplace platforms
In-House Services
Our on-site counselling provision includes:
– Dedicated professional counsellors at your workplace
– Purpose-designed private consultation spaces
– Flexible scheduling to minimise work disruption
– Drop-in sessions for immediate support
– Team support following critical incidents
– Workplace meditation and mindfulness sessions
– Group workshops and awareness sessions
– On-site crisis response capability
Key Features
– Initial assessment within 24 hours
– Choice of male or female counsellors
– Specialist trauma and EMDR practitioners
– CBT and solution-focused approaches
– Regular progress reviews
– Outcome measurement using clinical scales
– Integration with occupational health
– Detailed anonymised reporting
Business Benefits
Average 45% reduction in stress-related absence
30% improvement in workplace productivity
67% better employee retention rates
Enhanced employer brand and attraction
£5 return for every £1 invested
Reduced presenteeism
Improved engagement scores
Reduced legal risk and compliance issues
Management Support Services
Training Workshops
Interactive sessions covering:
– Mental health awareness and first aid
– Having difficult conversations with confidence
– Performance management and wellbeing
– Absence management best practices
– Return to work interview techniques
– Stress risk assessment
– Creating inclusive teams
– Building psychological safety
– Managing remote team wellbeing
– Crisis response protocols
Ongoing Support
Continuous professional guidance, including:
– Monthly management consultations
– Complex case management support
– Policy development and review
– Legal updates and compliance guidance
– Peer support facilitation
– Real-time advice hotline
– Monthly best-practice bulletins
– Management supervision sessions
Tools and Resources
Comprehensive toolkit including:
– Wellbeing assessment frameworks
– Conversation guides and scripts
– Documentation templates
– Decision-making flowcharts
– Reference materials and guides
– Online resource library
– Mobile app for managers
– Video learning library
Organizational Benefits
85% of managers report increased confidence
73% reduction in management stress
60% faster resolution of workplace issues
Improved team performance metrics
Enhanced legal compliance
Reduced tribunal risk
Better employee engagement
Stronger workplace culture
Return to Work Expertise
Assessment & Planning
Detailed evaluation process including:
– Individual capability assessments
– Workplace ergonomic evaluations
– Psychological safety assessments
– Phased return scheduling
– Reasonable adjustment planning
– Risk assessment and mitigation
– Team impact analysis
– Support needs evaluation
Implementation Support
Structured support including:
– Manager guidance and coaching
– Team preparation and briefing
– Weekly progress monitoring
– Regular adjustment reviews
– Success metrics tracking
– Stakeholder communication
– Occupational health coordination
– Ongoing support planning
Specialized Support Areas
Expert support for:
– Long-term physical illness
– Mental health conditions
– Workplace injuries
– Stress-related absence
– Chronic conditions
– Complex cases
– Disability support
– Workplace adjustments
Success Metrics
Our program achieves:
– 89% successful return rate
– 92% sustained at 12 months
– 85% employee satisfaction
– 40% reduction in future absence
– 78% cost reduction vs. replacement
– Improved team morale
– Enhanced legal compliance
– Positive cultural impact
Service Integration
Seamless support pathways
Consistent service delivery
Clear communication channels
Optimal resource utilisation
Cost-effective solutions
Data-driven decisions
Quality assurance
Continuous improvement
Implementation Process
Initial Consultation
Comprehensive planning including:
– Detailed needs assessment
– Service selection and customisation
– Implementation strategy development
– Resource allocation planning
– Timeline creation
– Stakeholder engagement
– Communication planning
– Success metrics definition
Service Setup
Professional implementation includes:
– System integration and testing
– Communication material development
– Management and staff briefings
– Access protocol establishment
– Documentation preparation
– Training delivery
– Quality assurance
– Support system setup
Launch and Operation
Controlled rollout including:
– Phased service introduction
– User training and support
– Access provision and testing
– Support system activation
– Monitoring implementation
– Feedback collection
– Performance tracking
– Issue resolution
Ongoing Management
Continuous optimisation including:
– Monthly service reviews
– Usage analysis and reporting
– Outcome tracking and analysis
– Service adjustments and updates
– Stakeholder feedback
– Performance optimisation
– ROI calculation
– Future planning
Investment and Value
Our transparent pricing includes the following:
– Flexible payment options
– Scalable service packages
– Performance guarantees
– Monthly ROI reporting
– Usage analytics
– Impact assessment
– Cost-benefit analysis
– Value demonstrations
ROI Metrics
Typical client results include:
– 45% reduction in absence costs
– 30% improvement in productivity
– 67% better retention rates
– 40% reduced recruitment costs
– 85% manager satisfaction
– 92% employee satisfaction
– 5:1 return on investment
– Improved ESG metrics
Getting Started
Free Consultation
Book a comprehensive consultation covering:
– Current challenges and needs
– Service options and customisation
– Implementation approaches
– Investment levels and ROI
– Expected outcomes
– Timeline planning
– Resource requirements
– Success metrics
Contact Our Corporate Team
Ready to transform your workplace well-being?
– Corporate Helpline: +44(0)207 060 4375.
– Email: info@pinnaclewellbeingservices.com
– Online: Contact Page
– Live Chat: Available 9 am-5 pm, Monday-Friday
Let’s unlock your full potential, together!
Transform your workplace wellbeing with Pinnacle Wellbeing Plus – where employee support meets business success.
For immediate service information or crisis support, contact our 24/7 corporate response team.
